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How can we help?

Find answers to common questions below, or reach out โ€” we're always happy to help!

Frequently Asked Questions

What age is Kids Kala designed for?

Kids Kala is designed for children aged 3โ€“8 years old. The large, colorful tiles and voice guidance make it easy for even the youngest learners to use independently.

Does the app require an internet connection?

No. Kids Kala works completely offline after downloading. No internet connection is required to trace letters, hear voice guidance, or earn stars.

Does the app collect any data from my child?

Absolutely not. Kids Kala collects no personal data, analytics, or device information. All progress (stars earned) is stored locally on your device only and never leaves the device. See our Privacy Policy for full details.

Does the app contain ads or in-app purchases?

The current version is completely free, ad-free, and contains no in-app purchases. Your child can learn without interruption.

How does star rating work?

After tracing a letter or number, tap the Check button. Kids Kala analyses your child's drawing and awards 1โ€“3 stars based on how closely it follows the guide. Stars are saved so kids can track their improvement!

How do I switch between letters and numbers?

On the home screen, tap the ๐Ÿ”ข Numbers tab at the top to switch to number tracing (0โ€“9), or tap ๐Ÿ”ค Alphabets to go back to letters.

Can I reset progress?

You can reset all progress by deleting and reinstalling the app. We're working on adding a reset option in Settings in a future update.

The sound isn't working โ€” how do I fix it?

Make sure your device is not on silent/mute mode. On iPhone/iPad, check the Ring/Silent switch on the side of the device. Also check that the volume is turned up.

Still need help? โœ‰๏ธ

Send us an email and we'll get back to you as soon as possible.

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